The virtual desktop has been growing in popularity in recent years, and for good reasons. Keeping your desktop on a secure hosted server can be a much better option than having it physically on your own computer. One of the many advantages is that if your device hits...
There are two ways to obtain support for computer problems and IT repairs. You can call in your friendly technician. Or you can take advantage of modern technology and just pick up the phone to get remote support. Whichever way you deal with it, your computers should...
Not everyone is capable of delivering excellent customer service. A person who is skilled at helping customers is probably good at picking up on social cues and doesn’t get annoyed by repetitive questions. If not, they may get frustrated and offending people. We make...
An IT help desk is a resource that will benefit any office. Knowing that you have a team of computer experts standing by to deal with any technology problem will keep everybody calm whenever an issue develops. You likely won’t be calling the Help Desk every day...
Which country is the world-leader when it comes to paying out the largest ransomware payments? A survey by Mimecast, entitled ‘The State of Ransomware Readiness’, reveals that the US victims of ransomware attacks fork out the most, with typical amounts of about six...
