Think of that one person in your office—or that one outside vendor—who is the only human on earth who knows why your server hums or which ancient password unlocks the payroll portal. When the system crashes, they swoop in, mutter some jargon you don’t understand, and...
Do you know exactly how much a disaster incident could cost your business? You might think of IT as your reactive safety net, only taking action when something goes wrong or breaks, but here’s the problem… By the time your server crashes, or your office is underwater,...
Is your business technology a source of uncertainty and frustration? Are you constantly reacting to IT problems when you would prefer to proactively leverage technology to drive your business’ growth? This struggle is often the result of the Executive IT Gap, a...
You want to know what’s scary? Anytime your company’s IT fails and you’re left wondering if you can afford a new piece of hardware or the maintenance to fix what’s broken. When you rely on break-fix IT, you’re basically living in a horror film; you never know when the...
Congratulations! After a long and arduous interview process, you’ve found the ideal candidate for your business. They’re enthusiastic and experienced, but as soon as they sit down, they realize that they aren’t properly equipped to do their job. This is precisely how...
When an employee leaves your business, they go through (or they should, at least) a comprehensive offboarding process where you collect their keys, laptops, and other assets you gave them to do their jobs. You may have collected these physical keys, but certainly not...
