I was having a conversation with an old friend the other day—let’s say his name was Dave. Dave is a smart, capable guy who was recently hired as the first-ever internal IT Director for a rapidly growing company. When he got the job, the business owner was...
The way businesses use technology has completely changed over the last ten or fifteen years. Organizations have transitioned from localized physical machines to running entire operations on a distributed digital network. Yet, a lot of business owners are still stuck...
Think of that one person in your office—or that one outside vendor—who is the only human on earth who knows why your server hums or which ancient password unlocks the payroll portal. When the system crashes, they swoop in, mutter some jargon you don’t understand, and...
Do you know exactly how much a disaster incident could cost your business? You might think of IT as your reactive safety net, only taking action when something goes wrong or breaks, but here’s the problem… By the time your server crashes, or your office is underwater,...
Is your business technology a source of uncertainty and frustration? Are you constantly reacting to IT problems when you would prefer to proactively leverage technology to drive your business’ growth? This struggle is often the result of the Executive IT Gap, a...
You want to know what’s scary? Anytime your company’s IT fails and you’re left wondering if you can afford a new piece of hardware or the maintenance to fix what’s broken. When you rely on break-fix IT, you’re basically living in a horror film; you never know when the...