There are two ways to obtain support for computer problems and IT repairs. You can call in your friendly technician. Or you can take advantage of modern technology and just pick up the phone to get remote support. Whichever way you deal with it, your computers should...
Not everyone is capable of delivering excellent customer service. A person who is skilled at helping customers is probably good at picking up on social cues and doesn’t get annoyed by repetitive questions. If not, they may get frustrated and offending people. We make...
An IT help desk is a resource that will benefit any office. Knowing that you have a team of computer experts standing by to deal with any technology problem will keep everybody calm whenever an issue develops. You likely won’t be calling the Help Desk every day...
Which country is the world-leader when it comes to paying out the largest ransomware payments? A survey by Mimecast, entitled ‘The State of Ransomware Readiness’, reveals that the US victims of ransomware attacks fork out the most, with typical amounts of about six...
A century ago the first microfilm machine was made. . If you’re not old enough to remember microfilm, it looks like an arcade cabinet, and documents appear on a projected screen – no paper required. We’ve been trying to achieve the paperless office ever since and...
