Not everyone is capable of delivering excellent customer service. A person who is skilled at helping customers is probably good at picking up on social cues and doesn’t get annoyed by repetitive questions. If not, they may get frustrated and offending people. We make...
We all love the idea of freedom. Of course, it’s often illusory, and most of us are tied down by all sorts of concerns and responsibilities that we can’t escape. Business owners are no exception. Their calendars are full, their to-do list never gets shorter and they...
Your work is important, but so is staying safe and sound. By working together, we can protect this business. This guide was created so that business owners, office managers, and IT departments can provide it as an educational resource to showcase some of the most...
Spam. Not the edible kind. Worse. We all hate it, and it’s endless. This week, we’re looking at these types of spam. Spam, Spam, and More Spam Email spam: Most spam comes through email, and could turn your inbox into a complete nightmare if you don’t...
Data loss can be catastrophe for any company. Sensitive customer information such as client social security numbers, addresses and phone numbers could become the property of a hacker in a matter of minutes. At Quikteks, we provide several easy solutions to help your...