Not everyone is capable of delivering excellent customer service. A person who is skilled at helping customers is probably good at picking up on social cues and doesn’t get annoyed by repetitive questions. If not, they may get frustrated and offending people. We make...
We all love the idea of freedom. Of course, it’s often illusory, and most of us are tied down by all sorts of concerns and responsibilities that we can’t escape. Business owners are no exception. Their calendars are full, their to-do list never gets shorter and they...
It’s vacation time! You’re relaxing with family or friends and your phone rings. It’s from your office and it’s headed ‘Urgent’ (in caps, with lots of exclamation marks). It’s designed to make sure you don’t ignore it. Do you read it or do you resist? After all,...
This world is dangerous; there are murderers, serial killers, and identity thieves. These dangerous criminals aside, many people ignore the dangers in the digital world, thinking that they are untouchable in their online community. Little do they know, some of the...
Hiring new employees is never an easy task, there are so many factors to weigh but the single most important one that you should consider when looking for IT staff is how much you can trust them. They will be the ones responsible for handling all aspects...
