There are two ways to obtain support for computer problems and IT repairs. You can call in your friendly technician. Or you can take advantage of modern technology and just pick up the phone to get remote support. Whichever way you deal with it, your computers should...
Not everyone is capable of delivering excellent customer service. A person who is skilled at helping customers is probably good at picking up on social cues and doesn’t get annoyed by repetitive questions. If not, they may get frustrated and offending people. We make...
We all love the idea of freedom. Of course, it’s often illusory, and most of us are tied down by all sorts of concerns and responsibilities that we can’t escape. Business owners are no exception. Their calendars are full, their to-do list never gets shorter and they...
It’s vacation time! You’re relaxing with family or friends and your phone rings. It’s from your office and it’s headed ‘Urgent’ (in caps, with lots of exclamation marks). It’s designed to make sure you don’t ignore it. Do you read it or do you resist? After all,...
A neat and uncluttered environment is always more pleasant to be in, although it’s not always simple to achieve and maintain. The same principle applies in computing. Your company network needs to be orderly and organized. It all adds up to a better working experience...
It’s quite possible for employees to overwork themselves, even in a remote environment. Let’s take a look at some ways that you can minimize remote overwork for your employees, especially as the boundaries typically set in place by the morning commute are eroded and...
