Take Screenshots to Communicate Support Issues

Take Screenshots to Communicate Support Issues

There are all sorts of uses for a screenshot of what’s visible on your computer monitor. Screenshots are easy to share and you can also edit them as you please. You can take a screenshot of absolutely anything on your screen, from webpages to error messages to your...
How to Avoid Server Problems

How to Avoid Server Problems

When your server starts to give you trouble, take care of it right away. Never leave server problems unresolved as they can spread across your network and cause widespread work stoppages. Is It Memory Failure? One of the most common server problems we run into is...
How Tech Support Can Help With Stolen Devices

How Tech Support Can Help With Stolen Devices

The smartphone ownership rate for American adults increased to 46% in 2012, this according to a study by Pew Research. This study does not include other mobile devices like tablets, laptops, and notebooks, but the use of these devices is also growing, with worldwide...
Calculate Your Downtime

Calculate Your Downtime

In business, time is money. Is your bottom line suffering even though it feels as if your business is going well? It’s worthwhile checking your downtime, because it may be hitting your profits. But how do you estimate how IT downtime is affecting your business? We...