It’s obvious that experienced staff are always a bonus for a business. This is especially true with regard to technology. Most business owners aren’t IT expert themselves, so they rely on well-qualified staff to make the right decisions about their IT infrastructure....
It’s inevitable that some of the IT solutions in your infrastructure will be used a lot, and some less. Are you using your resources and tech budget effectively? DEX, which stands for the digital employee experience, deals with that, and ways to assess the way your...
When you invest in new technology for your business, you won’t be in a hurry to replace it any time soon. It makes sense to continue to use your technology for as long as possible, to save money. However, there’s a flip side. It might surprise you to realise that you...
When technology needs an upgrade, many businesses take the opportunity to do a general overhaul of their IT systems. This may include new initiatives in order to take advantage of the additional possibilities that new tech provides. It’s exciting, but also a daunting...
Telephones have been an indispensable tool for businesses for a very long time. Today, telephony is very different from what it used to be, and technological advances have provided businesses with a suite of new tools. In particular, Voice over Internet Protocol, or...
The field of computers and technology is constantly evolving and keeping up with its complexities isn’t everyone’s favorite activity. This applies particularly to business technology, as opposed to home computing. Managing business-grade technology can be challenging...