Many technology vendors use the word “proactive” as a marketing buzzword without actually changing how they deliver their services. When your business seeks an external provider, you must look beyond standard sales promises to evaluate their actual infrastructure and...
I was having a conversation with an old friend the other day—let’s say his name was Dave. Dave is a smart, capable guy who was recently hired as the first-ever internal IT Director for a rapidly growing company. When he got the job, the business owner was...
Traditional cybersecurity training fails because it prioritizes compliance boxes over actual office workflows. Most programs dump generic information onto staff that does not help a non-technical person manage daily tasks. When training feels like an interruption...
How often do you find yourself sitting in your car, coffee in the cupholder, dreading going into your own business just because you know that there will be some number of IT challenges and issues that you will have to deal with? This is completely understandable…...
Chances are pretty good that you know someone—a coworker, friend, or relative—who seems pretty confident that they know their way around technology. Maybe it’s your niece, who was the one to set up your Wi-Fi and spends her time on her self-constructed gaming PC. It...
