What You Need to Do to Prevent Remote Shadow IT Shadow IT is as sinister as it sounds. It refers to rogue technology and software that is probably being used in your business, without being vetted or approved. It’s a longstanding problem, even with in-house...
Still running a Windows XP-based network, backing up your data to tape drives, or using ancient software? Are your sales people still calling into the office for driving directions or contact details? Are your service techs able to generate invoices or collect...
Computer problems happen to every business now and then. Computer systems are like any machine, and need ongoing maintenance to keep them working properly. Computer issues can be really disruptive, and one glitch can have a knock-on effect on your operations and...
Technology support can be one of the major pain points for businesses, and it’s not something that your organization wants to invest in without thinking about the details. Technology support as a service has a lot to offer when compared with the break/fix method....
Having a Help Desk Can Troubleshoot Many Issues Since technology took over the workplace right after the Ice Age, downtime has been a major problem for business. Most jobs rely on technology, so when technology breaks, the associated financial and time cost can be...
