The virtual desktop has been growing in popularity in recent years, and for good reasons. Keeping your desktop on a secure hosted server can be a much better option than having it physically on your own computer. One of the many advantages is that if your device hits...
There are two ways to obtain support for computer problems and IT repairs. You can call in your friendly technician. Or you can take advantage of modern technology and just pick up the phone to get remote support. Whichever way you deal with it, your computers should...
Not everyone is capable of delivering excellent customer service. A person who is skilled at helping customers is probably good at picking up on social cues and doesn’t get annoyed by repetitive questions. If not, they may get frustrated and offending people. We make...
We all love the idea of freedom. Of course, it’s often illusory, and most of us are tied down by all sorts of concerns and responsibilities that we can’t escape. Business owners are no exception. Their calendars are full, their to-do list never gets shorter and they...
It’s vacation time! You’re relaxing with family or friends and your phone rings. It’s from your office and it’s headed ‘Urgent’ (in caps, with lots of exclamation marks). It’s designed to make sure you don’t ignore it. Do you read it or do you resist? After all,...
