VoIP, which stands for Voice over Internet Protocol, has been eagerly adopted by businesses as a communications solution. VoIP has many benefits for businesses, but even existing users might be surprised at the additional features that it offers. Read on to make sure...
Staying on top of your company’s budget is a key component to increasing your revenue. By failing to do so, major expenses will blindside you and cancel out any progress that might have otherwise been made from increased sales. For many companies, one of the worst...
Have you trained your employees to answer the phones in a helpful and professional manner? If not, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to...
Standard copper wired telephone service, also known as the Public Switched Telephone Network (PSTN), is seemingly nearing its end of useful lifecycle. This is largely due to the more economical and scalable Voice over Internet Protocol (VoIP) telephone options that...
Back in the day, the typical family home had just one phone line, though there might have been an extension in another part of the house. You could be on the phone when, in the middle of your conversation, someone would pick up the extension. They’d then ask ‘Is...
