As a computer user, this is a letter you might get one day. It contains information that nobody ever wants to hear: ‘We regret to tell you that, owing to a security breach, your online account with us may have been compromised. Your ID and password may have been...
Back in the day, the typical family home had just one phone line, though there might have been an extension in another part of the house. You could be on the phone when, in the middle of your conversation, someone would pick up the extension. They’d then ask ‘Is...