Effective communication is essential for all businesses, and in today’s landscape of hybrid and remote work, it’s more critical than ever. While we’ve relied on telephones for over a century, the times have changed. Traditional telephony no longer meets the...
You can have the most sophisticated technology out there, but for it to deliver you also need people who can make it work optimally. How can you make sure that your hiring processes are effective, and that you’re attracting the right people for the roles in your...
Ultimately, your employees are going to be the ones using your technology to accomplish their daily duties, so it helps to treat them like customers rather than end users. If you examine industry trends to make the best decisions possible with your technology and...
Having clear lines of communication is essential for the success of any business. A business that has had sub-optimal communications for a while will almost certainly see a huge difference if improvements are made. The good news is that businesses today can take...
The world of business is always evolving, and the tools you use to run your business have to change as well. That includes your telephone system. VoIP (Voice over Internet Protocol) is one of the most exciting technological innovations of recent years, with many...