We get it. All you ask of your computer systems is that they work, so you can get on with your business. And yet, it sometimes seems that the one thing you can rely on computers to do is malfunction. The fact is that a computer system that always behaves perfectly...
At the end of the day, do you shut down your computer or do you put it into sleep mode? It depends on what you need from your device the next day. Here are some of the pros and cons of both approaches. Understanding the Difference During a shutdown, a computer turns...
What does the term “tech support” mean to you? For many people, it means the break/fix method. You wait until something breaks down and then tech support come in to fix it. Today, this is seen as an antiquated approach to technology services, and many...
Businesses are driven by processes. More often than not, these processes require a set order of operations, and there are a lot of them. This makes it important that they are well-documented so you and your employees can refer to this documentation later. Here,...
How do you know when to upgrade? While the state of IT improves over time, the environment can accelerate various changes made to it at various rates, so knowing when to upgrade your business technology isn’t always easy. Here are a few clear indicators that the...