Nearly every business relies on technology to run it’s operations. As a result, small business owners either take on the IT responsibilities themselves, or hire someone else to manage it. That someone else can be an in-house IT guy, or a managed service provider to act as your IT department all together. In this post, we’ve gathered a list of pros and cons for outsourcing your IT.
Reduce Costs – Outsourcing your IT to a managed service provider will result in a reduction in expense and time. By having all the techs on your side, you will have your own IT department without having to worry about hiring, payroll, or unexpected sick leave.
Increased Productivity – Outsourcing your IT means your employees can focus solely on their work without having to troubleshoot their monitor or printer if and when it breaks. Your MSP will fix the problem
Receive endless advice from IT experts – Which anti-virus software should you use? How much storage space do I need for my new project? How many servers do we need for 8 new hires? All of your questions can be answered simply by picking up the phone. We’ll give you the exact answer you need that is specific to your network environment.
Greater Skill Set – Just like a law firm has attorneys specializing in different practice areas, so does a managed service provider. Our techs, for example, have a range of skills sets from network security, data backup, malware removal, and much more.
Longer Turnaround Times – Low priority items such as password resets may be delayed or take longer to address versus having an in-house IT guy. With Quikteks, we are on call 24/7 and assist our clients immediately.
Reduced Quality – Often times outsourcing your IT may result in less than satisfactory expectations, especially if you have specific needs or requirements. With Quikteks, we can send one of our expert techs to your location to diagnose and fix the issue on-site, making sure your needs and demands are met. We never compromise quality.
Language Differences – Outsourcing your IT to an offshore company may result in not only language barriers, but also time zone differences, which would put a burden if there is an emergency during business hours. With Quikteks, our techs live locally here in Northern New Jersey, minutes from New York City. If you decide to outsource your IT, we strongly advise hiring an MSP that lives in your state.