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Pros and Cons of Outsourcing IT

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Pros and Cons of Outsourcing IT

As a small business owner you may take on the IT responsibilities yourself, but more likely you pay someone else to manage it; either an in-house IT guy or a service provider. In this post, we’ve gathered a list of the pros and cons of outsourcing your IT.

Pros

Reduce Costs – Outsourcing your IT to a managed service provider is cheaper. You get your own IT department without the expense of personnel.

Increased Productivity – Outsourcing your IT means your employees can focus on work without having to troubleshoot the technology. Your MSP will fix the problem.

Free Consultation Included – Which anti-virus software should I use? How much storage space do I need for my new project? How many servers do we need for eight new hires? Just pick up the phone. We can answer those questions.

Greater Skill Set – JAs a managed service provider, we have people specializing in different practice areas. We have experts in network security, data backup, malware removal, and much more.

Cons

Longer Turnaround Times – Low priority items such as password resets may be delayed or take longer to address versus having an in-house IT guy. However, Quikteks is on call 24/7; we assist our clients immediately.

Reduced Quality – Sometimes outsourcing your IT may give less than satisfactory results, especially if you have specific needs or requirements. Quikteks can send one of our expert techs to your location to diagnose and fix the issue on-site. We have built our reputation on quality service.

Language Differences – Outsourcing your IT to an offshore company may result in irritating language barriers and time zone differences, which nobody needs. Quikteks techs are located in Northern New Jersey, minutes from New York City. If you decide to outsource your IT, hire a local MSP.

Why Choose Quikteks Tech Support

  • Efficiency - Our skilled techs can monitor and maintain your system, and recommend and install the hardware and software you need as you grow. We can also train your staff on how to utilize their programs efficiently and implement best security practices.
  • Stability - The more stable the work environment, the more productive your employees will be. With the right software and hardware, properly maintained, nothing will interrupt the stability and flow of your workplace.
  • Support - Quikteks Tech Support provides 24/7 helpdesk support for your IT infrastructure.

Our skilled technicians are here to help you maintain your system and will provide you with any information you need pertaining to improving or expanding your current IT infrastructure. Quikteks will meet all your IT needs!