At some point every business owner is faced with purchasing technology to help move their company forward. It is important to understand what you’re getting into. At first this might seem difficult especially with all of the jargon used in the IT industry. The excessive use of this “geekspeak” can intimidate prospective clients, and maybe even frighten away a sale. While IT professionals avoid using it around non tech people as much as possible, sometimes it can’t be helped. In order to help business owners get up to speed we have compiled a list of certain sayings or acronyms commonly used in the IT field.
Small and Medium-Sized Businesses (SMBs): SMB is a term used to refer to the group of businesses who employ 1-to-500 people. The SMB is our target audience. Utilizing our managed services allows smaller businesses to take advantage of enterprise-level solutions that might not ordinarily fit your budget.
Return on Investment (ROI): A service like tech support comes with risks. Any investment is the same way, requiring careful analysis to determine if the reward is worth the risk. When this is calculated, it’s called the ROI, or the return on investment. This measurement is used to determine if the solution achieved was worth the investment. A term similar to this is “risk assessment.” The risk assessment will help you determine the ROI for a particular solution.
Voice over Internet Protocol (VoIP): VoIP is a technology which is gaining popularity in the modern office. Basically, a VoIP phone transfers your voice over the Internet to another computer, allowing it to function largely like a legacy telephone system. Additionally, VoIP has several other features which can be integrated into it, like video conferencing, instant messaging, and more.
Unified Threat Management (UTM): If you are looking for a way to keep your network secure, then nothing can beat the UTM solution. It is a comprehensive security device that includes firewall, antivirus, spam blocking, and content filtering solutions. The idea behind this is that your network can’t afford to allow threats to jeopardize your vital data, so the UTM keeps threats out of your network, and quickly neutralizes those that are detected.
Backup and Disaster Recovery (BDR): The most important investment your business needs to make in order to protect its technology is a BDR. The BDR solution is designed to help your business handle a disaster in the quickest, most-efficient manner possible. It allows for multiple backups throughout the workday, as well as fast data recovery. In fact, the BDR can act as your server if you need to replace your hardware as a result of equipment failure due to old age or a natural disaster.
Business Continuity Plan (BCP): Some business owners confuse their BCP with a BDR, but in reality, the two are very different from one-another. They need to be made aware that the BDR is only one part of the BCP. The business continuity plan maps out how your business will deal with issues which might affect your day to day operations, like a major disaster, death or illness, employee turnover, and more. It takes into account even the most unlikely scenarios in order to provide your business with the best chance of continuing operations as long as possible.
Now that you understand some of the acronyms we discuss consistently, what do you think? Could your business benefit from a UTM or a BDR? You bet it could. Quikteks is staffed with trained IT professionals who want to see your business get the maximum ROI from your technology. We specialize in making this technology work for you. Give us a call at (973) 882-4644 to learn more.