While some of your office computers may have a wired connection to the network, other office devices, like laptops, mobile phones, tablets, printers, or even handheld barcode scanners often rely on Wi-Fi. When your Wi-Fi network goes down, your wireless users can’t connect. Fortunately, many office Wi-Fi issues can be resolved quickly without having to call in a local technical support company. The following 7 tips on how to fix your Wi-Fi network in your office could help!
- Check for a switch – Is just one laptop having an issue connecting to the network? Let’s start there. Laptops often have physical switch or function button for turning the network adapter on and off. Make sure the switch is turned on or the function button enabled.
- Reboot everything – As the saying goes, when all else fails, reboot. In this case, we’re going to reboot from the beginning because, believe it or not, rebooting really does ease a lot of technical difficulties. Reboot your office computers, server, and router. For the router, physically unplug it from its power source and leave it off for about 20 seconds or so before plugging it back in and powering it on. This is called “power cycling,” and it could very well solve your office Wi-Fi woes.
- Move the router to a more central location – This isn’t always practical, but it’s worth considering if your router is not centrally located. Wireless signals can only travel so far. Remember, the router doesn’t necessarily need to be placed next to your server. It can be plugged into any live Ethernet port on your network.
- Try a different channel – Wireless routers can use different channels, yet most are set to use the same default channel (usually 6). If your office is in a busy industrial park, building, or shopping center, imagine all of your neighbors’ networks using that same exact channel. No wonder the network isn’t living up to its potential with all that interference and traffic! Try a different channel, such as 1 or 11, and see if performance improves.
In order to change the channel, you’ll need to log into the router’s control panel via a web browser. In most cases, you’ll enter an IP address such as 192.168.1.1 or 192.168.0.1 followed by an administrative user name and password. Check your router’s documentation for instructions.
- Reinstall the network adapter driver – If you just have one computer experience Wi-Fi issues, try reinstalling its network adapter driver. You’ll need to download the network adapter driver from the adapter’s manufacturer’s website and follow any instructions provided. This is usually a straightforward process. After reinstalling the drivers, make sure to reboot the computer to ensure the entire process is complete.
- Reset the router – Another option is to reset the router to its factory settings. This step is one of the last steps to try because doing this will mean that you’ll have to recreate all of your security settings. Reconnecting all of your devices to the router could be time-consuming, too, especially if you’ve changed the router’s name or password. To reset a Wi-Fi router, use a paperclip to poke a tiny recessed reset button located in a tiny hole on the back or bottom of the router. You’ll need to hold this button for about 10 seconds.
- Check for a firmware update – Finally, let’s check to see if the manufacturer has issued a firmware update. Hardware manufacturers often issue these updates to solve problems discovered since the product was manufactured and/or add new features. Start by opening the router’s control panel as you did in step 4. Look for a section specifically for firmware upgrades. It may be under “advanced settings,” “technical support,” or “administration.” Most control panels will list the current firmware version your router is running and then have a “check for firmware updates” (or similar) button. If a new version is found, you’ll then be prompted to download and install the updated firmware.
Hopefully one of the above tips did the trick and your office Wi-Fi is back online. If not, it’s time to call the pros. If you’re in the tri-state New Jersey area, not only can Quikteks restore your office Wi-Fi, we offer a free network security assessment. Contact us today at (973) 882-4644 to get started or fill out the contact form.