It’s one of the most common computer nightmares: infection. There are plenty of threats out there that could take hold of your PC. Do you know how to proceed if it happens?
Let’s clarify some terms: virus and malware. A virus is really just one of the many forms of malware. Malware also includes spyware, Trojans, adware, and many other computer threats. The term “antivirus” is well known due to the software systems by that name that protect against some forms of malware.
Now that that’s covered, here’s how to remove these threats from your system.
At a bare minimum, call in an MSP, like Quikteks, to oversee the process. Observation by a professional will keep you from making things worse. Better yet, let the pros handle it. Let Quikteks handle the monitoring and maintenance of your systems. In fact, with proper monitoring issues can often be avoided in the first place.
Quikteks can remove the malware by remotely accessing your PC. Removing temporary files helps the scan progress faster, and may remove some hidden malware in the process. Once your systems have been scanned and the infected files have been cleaned out, your web browser and your operating system may need to be repaired or reinstalled. This is one reason that it is so important to keep a backup, so no files are lost with the OS reinstall.
Once your system is cleaned and restored, Quikteks will install anti-malware programs. These programs should be kept up-to-date to make sure they remain effective against attack from constantly evolving viruses or other malware. We can even provide an enterprise-level antivirus that we monitor for updates and maintain for your optimal security.
Don’t forget to change the passwords to any of your online accounts, as the malware may have recorded them. Once the infection has been removed, make sure your staff knows how to identify the risk factors and signs of infection.
We can help protect your business against malware. Call Quikteks at (973) 882-4644.