There’s one word in business technology that always makes people shiver: downtime. When your technology isn’t working then your productivity and profits plummet, and the chances are that everyone is stressed out and frustrated. Just the word ‘downtime’ evokes an atmosphere of doom, gloom and paralysis. So let’s flip that around and talk about uptime instead.
Uptime is the perfect scenario. All your IT is functioning optimally and everyone is happily working to the very best of their capacity. At Quikteks we emphasize proactivity and preventative measures. Why take risks? It’s always easier to anticipate problems that cause downtime than to fix problems when IT headaches and technical failures have already struck. So ask yourself this: how much of the time is all your technology working smoothly and effectively?
Most businesses have information systems that are made up of many parts. There are networks and servers, workstations, printers, copiers and a whole bunch of other peripherals. Probably these individual elements don’t all have 99% uptime, though usually it isn’t a worst-case scenario where they all go down at the same time. Still, anything that compromises uptime is a problem because, as a metric, uptime is the factor that most strongly correlates with productivity. And, of course, profit is strongly tied to being productive.
Maximizing uptime for your business is what we aim for. We do that by constantly monitoring and managing networks and hardware, using state of the art tools that are dedicated to the task and geared towards minimizing downtime. It’s partly about measuring the efficiency of services and systems in real time. Let’s put it another way: if one employee has a workstation that’s always in need of maintenance, and another with a fully-functioning brand new one, then one person is surely going to outstrip the other in terms of productivity. Uptime gives each end user the best chance to do their best work.
Our business model is all about shifting the uptime/downtime paradigm to create dramatic benefits for our clients. Here are the ways that we do it.
To get control over your IT and maximize productivity, talk to one of our expert consultants about maximizing uptime and tell us about your company’s operations and requirements. Contact Quikteks at (973) 882-4644 for professional assistance.
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