Know Why a Client is Calling Before You Answer

Know Why a Client is Calling Before You Answer

Have you trained your employees to answer the phones in a helpful and professional manner? If not, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to...
Do You Speak Technologese?

Do You Speak Technologese?

Have you ever had a conversation with an IT support technician, and you have no idea what they are saying? In situations like this, you need an interpreter that speaks technologese. Quikteks Tech Support can help. You Do Your Job, We Do Ours You’re the expert in...
Go Forward with Service That’s Guaranteed!

Go Forward with Service That’s Guaranteed!

Technology purchases always require prior research into the product. Something similar applies to tech recommendations. You wouldn’t recommend an item you don’t have confidence in. Technology advisors are the same: they’re not going to risk their reputation. We do our...