Know Why a Client is Calling Before You Answer

Know Why a Client is Calling Before You Answer

Have you trained your employees to answer the phones in a helpful and professional manner? If not, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to...
Why Did Microsoft Skip Windows 9?

Why Did Microsoft Skip Windows 9?

The news is out; what was previously thought to be Windows 9, codenamed “Threshold,” has been revealed to be Windows 10. While leaks have already revealed quite a bit of what the latest installment of Windows can do, the official preview goes into more detail about...