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How Tech Support Can Reduce Downtime

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How Tech Support Can Reduce Downtime

Every time something happens and you are left assessing the damage, don’t you typically find that better preparations would have helped? Those small acts can save your business, so that’s what we want to talk about today.

Be Proactive

Kicking yourself. It’s what you do after something terrible happens and you are going over the things you didn’t do that would have prevented it. There is a word for this; proactivity. But to be proactive, first, you have to be aware.

Awareness is especially crucial in risk assessment, and the larger the risk, the more you need to be aware. In IT, there are a lot of moving parts, and any one of them can stop your business dead, while you pay your staff to twiddle their thumbs. Had you been aware of possible issues and gotten front of the problem with proactive IT maintenance, you wouldn’t have to kick yourself later.

Proactive IT Maintenance

Proactive IT maintenance is nothing new. When one of your core computing apparatuses is compromised, your business is crippled. Downtime is one of the most expensive aspects of tech malfunctions. With proactive maintenance, you can prevent hardware malfunction, keep your network clear of threats, and get out of the way of productivity growth.

Quikteks’s proactive maintenance plan helps you by using state-of-the-art monitoring and management software. Our experienced technicians use dynamic automated tools to check every critical piece of technology. If we find inefficient or malfunctioning hardware, we’ll sort it out and avoid downtime.

Patch Management

Software vulnerabilities can also cause a lot of headaches. If your software hasn’t been updated with current threat definitions and software patches, you’re at risk. Part of our proactive maintenance platform is that we make sure that the tools you use are updated, eliminating vulnerabilities and providing your business with effective productivity, management, and collaboration tools.

Want to know more about the financial and productivity benefits of our proactive IT maintenance? Call Quikteks at (973) 882-4644. We can help.

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About Us

Quikteks is the leading Managed Service Provider (MSP) based in Fairfield, NJ serving small and medium sized businesses in the NJ/NY area. From technical help desk support to network security, Quikteks prevents IT issues, "techaches" and costly downtime, so businesses can accelerate their success.

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