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How to Go About a Technology Needs Assessment

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How to Go About a Technology Needs Assessment

If there is one thing that you can count on with technology, it’s that it will eventually fail. Plan for this. Think about what your tech needs are, both now and in the future. You may find a technology assessment incredibly helpful.

How Does It Work?

Look at how your business has used technology in the past, is using it now, and plans to use it in the future.

The Past

In the words of George Santayana, “those who cannot remember the past are condemned to repeat it.” Learn from your mistakes. This is where a technology assessment can help you the most.

Look at whether or not certain solutions were worth the investment, whether it worked well with your staff, and how much capital you actually lost during implementation. Look at the outcome. Did it yield a good return on your investment?

The Present

Are there any issues with your organization that stem from the technology you are using? Are your employees able to use it efficiently to get their work done? If not, is the technology at their disposal the problem? Are your current solutions being fully used?

Reevaluate your investments. For example, are you really getting the most out of a solution if you only know how to use three of its features? What’s the solution; education or a different product?

The Future

Presuming progress, if you start collecting and analyzing data now, you can plan ahead. Where do you see your business in the next five or ten years? Think about what technology could help you achieve your goals. Here’s another chestnut: If you fail to plan, you plan to fail!

Get a Technology Assessment

A comprehensive analysis of your technology checks that your organization is properly leveraging all of its assets. An assessment can pinpoint any troublesome technology issues, and checks that your infrastructure is working as intended. It’s an efficient way to zero in on the best solution for the particular problem you’re having.

How It Works

Take a focused, in-depth approach to gain as much insight as possible from your technology assessment. Here are some guidelines for assessing your organization’s technology:

• Examine workflows: Employee-centered work evaluations are often more accurate than top-down evaluations. Ask them what workflow difficulties they are experiencing, and how they can be resolved. Consider their suggestions in the big picture.

• Look at your current technology: Take a critical look at the technology you use on a daily basis. Does it really assist your identified goals? Does it help or hamper your workflow? Understand your current state of technology before attempting to improve it.

• Explore alternative solutions: Don’t afraid of change, but don’t spend money on a solution before checking it out thoroughly. Do your research and come up with practical alternatives.

• Know your resources: Know who and what you have before implementing new technology. Don’t waste money on a solution that is over budget, or present a complex solution to a team that’s resistant to change.

Does your business need a technology assessment? Quikteks can help. Reach out to us at (973) 882-4644.

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Quikteks is the leading Managed Service Provider (MSP) based in Fairfield, NJ serving small and medium sized businesses in the NJ/NY area. From technical help desk support to network security, Quikteks prevents IT issues, "techaches" and costly downtime, so businesses can accelerate their success.

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