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Battle of the Benefits: Break-Fix vs Managed IT

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Battle of the Benefits: Break-Fix vs Managed IT

As a managed service provider we’re biased, but the fact is that what’s right for you is what’s right for you. Today, we’ll discuss having an in-house IT team versus outsourcing.

The In-House Team

Having in-house IT gives you a lot of individual control, but at a price. You can pick the members of your team. You set your own priorities. Also, having an in-house team means you always have staff right there, right then.

However, it can be complicated for small to medium-sized businesses to maintain an in-house IT team. Without another experienced tech in place, how do you train new staff? Also, the plain fact is that if you hire an internal IT team with the skills to tackle current issues, it will be very expensive.

A Managed IT Provider’s Team

An MSP provides predictability. When you subscribe to an MSP’s services, your technology is maintained and monitored for issues, and for a fixed monthly fee. MSPs keep up to speed with new technologies, threats, and solutions and have broad experience from partnering with many companies. MSPs are an economical and practical alternative to hiring more people.

The biggest issue with bringing in an MSP to handle your technology is that you are allowing another company control over your company’s IT. Obviously, you will need to find an MSP you can trust.

Quikteks Tech Support has a long track record of excellent service. If an MSP sounds like the right solution for you, call us at (973) 882-4644 for more information. We can help.