Have you ever had a technology expense hit you – and your budget – out of nowhere? If you have a major problem that you haven’t properly planned for, your IT budget could set you back for weeks, months or, in a worst-case scenario, years. Knowing exactly what your IT service plan covers, and what it doesn’t, is the way to make sure that you don’t get derailed by surprise bills.
What do you need your IT support to cover? Use this list to identify the situations, including out-of-hours emergencies, that could land you with unmanageable expenses.
The service level agreement that you sign when you (literally!) sign up specifies what type (or types) of service your managed services provider will give you for the duration of your contract. This might vary according to the managed services provider’s business model, but there are key points to look at carefully. We promise you that this is the budget-friendly way to proceed. Ask the following questions of your managed services provider:
You may have some of these services in place already, so this list will help you identify what you still need from your managed services provider. We can assure you that the following services are all solid investments for your business:
Do you receive all these important services with your IT plan? If not, reach out to Quikteks! Our trained professionals want to help you maximize the return on your investment in your IT management. To learn more about our managed services, reach out to us at (973) 882-4644.