Have you trained your employees to answer the phones in a helpful and professional manner? If not, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to...
Standard copper wired telephone service, also known as the Public Switched Telephone Network (PSTN), is seemingly nearing its end of useful lifecycle. This is largely due to the more economical and scalable Voice over Internet Protocol (VoIP) telephone options that...
Back in the day, the typical family home had just one phone line, though there might have been an extension in another part of the house. You could be on the phone when, in the middle of your conversation, someone would pick up the extension. They’d then ask ‘Is...
Is your phone system doing what you need it to do? It’s not just the standard costs of traditional phone plans that can be a problem. If you want to do more things, like add features or extra lines, your bill is going to go up. The good news is that there’s an...
