Know Why a Client is Calling Before You Answer

Know Why a Client is Calling Before You Answer

Have you trained your employees to answer the phones in a helpful and professional manner? If not, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to...
Use VoIP to Feel like a Superspy

Use VoIP to Feel like a Superspy

Back in the day, the typical family home had just one phone line, though there might have been an extension in another part of the house. You could be on the phone when, in the middle of your conversation, someone would pick up the extension. They’d then ask ‘Is...

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Discover the essential insights to safeguard your business from failure and gain invaluable knowledge, expert advice, and proven strategies that every business owner must know.


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Discover the essential insights to safeguard your business from failure and gain invaluable knowledge, expert advice, and proven strategies that every business owner must know.