We’ve said it before but it’s worth saying again: there are many clear benefits of VoIP as a communications solution instead of a traditional business telephone system. In particular, the advanced features that VoIP offers as add-ons could be invaluable for your business, in a variety of ways. So let’s take a look at some of them.
Does your organization hold frequent meetings, either in-house or with clients and partner organizations? If so, using video to communicate can be very effective. Meetings often involve ‘reading’ people, and that can hard to do when based only on voice. Video conferencing as a communications solution can also give a meeting a more ‘human’ feel than just talking on the phone.
A lot of business depends on collaborative working, and the better the collaboration the more productive a business can be. Sometimes conference calls by telephone are the way to go, especially when a matter needs the participation of multiple people. VoIP allows you to do this, and the technology is designed to make it easy to set up. It’s also flexible, because participants can choose how to join in the conversation – for example, from a desktop computer, smartphone or tablet.
Voicemail is a really useful invention for busy business people, but it does have some failings. Also, it’s no good if you don’t remember to check it and make notes to deal with the matters arising. Email is a far more convenient solution because (as long as you remember to check it) the information is there in black and white. Voicemail to email is a very handy feature, in two ways. First, you can receive email reminders that tell you to check your voice mail. Email transcription is VoIP advanced feature that goes one step further. With email transcription the voice message is converted into text, which then gets sent by email direct to your inbox.
VoIP can do a great deal to boost your business operations. Are you ready to embrace this communications solution and take advantage of the benefits of VoIP? For help and advice on VoIP features, reach out to Quikteks at (973) 882-4644.
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