Tech Support

24 7 Computer Tech Support

Quikteks Tech Support provides 24/7 computer tech support for small and medium sized companies in New Jersey and New York.

24/7 Tech Support

Operating a business in NY requires 24/7 tech support. People work and keep various schedules so making tech support available 24/7 is the best way to accommodate the masses. Depending on your industry of choice, the dubious ‘off hours’ could be your busiest time. Unfortunately, too many businesses only offer tech support during normal business hours. At best it may be available until eight o’clock pm eastern standard time. Here are some of the reasons why we at ABC Company offer 24/7 tech support in NY.

It Tells Clients They Matter

You can tell customers they are important until you are blue in the face. However, putting actions behind the words really makes the difference. Giving clients the support they need is one thing, but making it available around the clock shows them that your company values their business. It also helps increase your clients’ level of satisfaction which will do wonders for your company’s reviews. People regularly read online reviews before choosing to do business with a company so good reviews go a long way.

No Lingering Issues

Offering 24/7 tech support is the fastest way to resolve customer issues. Customers understand that there will be issues from time to time. Getting those issues resolved quickly can lead to repeat business and a higher customer satisfaction rate. It can also be the one single factor that leads a client to recommend your business to their friends and be loyal to your brand. Additionally, issues that are resolved quickly are typically portrayed in a positive light.

A Wider Profit Margin

24/7 tech support isn’t always about a problem. People keep different schedules and shop for products or services at different times, especially in NY. They may have questions or need help with an order. Offering tech support that never closes gives your company the opportunity to capture quite a bit of additional revenue that would be otherwise missed. This additional revenue substantially widens the profit margin for your company while reinforcing your brand message. If you operate a business in NY, contact Quikteks Tech Support for information regarding 24/7 tech support.

Since 2002, Quikteks has leveraged small and medium-sized businesses in New Jersey and New York by acting as their virtual Chief Information Officer (CIO). It's our goal to provide enterprise-level IT practices and solutions with small business prices. Get started today by scheduling a free network consultation.

24/7 Desktop Support and Network Services

No matter what business-related activity you are undertaking, you are relying on some type of technology to accomplish your task. What would happen if that needed technology suddenly stopped working? If it became infected with a virus or malware, what would you do? Quikteks is here to make sure this type of problem does not affect your ability to work.

Our skilled tech consultants have experience working with the tools that you rely on and use everyday. We are aware of the potential problems that can arise and we can fix them remotely or send a tech to your location. Let Quikteks review your current infrastructure and provide you with the solutions you need to continue your vital work. Learn more.

Data Protection and Security

Companies today must meet the security and confidential demands of their clients. If a client's private data is leaked or compromised in any way, the company responsible would potentially face stiff legal penalties and damage it's reputation. Quikteks can help businesses protect their sensitive data. Quikteks Managed Service means that your system is constantly being monitored for potential problems and threats. We have the experience and skills to seamlessly integrate data security and best practices into your organization. Learn more.

Why Choose Quikteks Tech Support

• Efficiency - Our skilled techs can monitor and maintain your system, and recommend and install the hardware and software you need as you grow. We can also train your staff on how to utilize their programs efficiently and implement best security practices.
  
• Stability - The more stable the work environment, the more productive your employees will be. With the right software and hardware, properly maintained, nothing will interrupt the stability and flow of your workplace.
  
• Support - Quikteks Tech Support provides 24/7 helpdesk support for your IT infrastructure.

Our skilled technicians are here to help you maintain your system and will provide you with any information you need pertaining to improving or expanding your current IT infrastructure. Quikteks will meet all your IT needs!

Services

• Network Care • Server Care • Desktop & User Care • Backup Monitoring • Disaster Recovery • Content Filtering • Email Continuity & Anti Spam

• 24x7x365 Support • Mobile Office Integrations • Virtual Environments • Cloud Services • IT Security • VoIP Phones 8x8 • View all services

Tags: 24 7 computer tech support, 24 7 tech support

Schedule A Free Network Consultation

---

Most initial consultations last between 30 minutes and 1 hour. Please give us a call at (973) 882-4644 or fill out the form below and we will get back to you shortly. What's included in our free network consultations.