24 7 Computer Tech Support
24 7 Computer Tech Support
Quikteks Tech Support provides 24/7 computer tech support for small and medium sized companies in New Jersey and New York.
24/7 Tech Support
Operating a business in NY requires 24/7 tech support. People work and keep various schedules so making tech support available 24/7 is the best way to accommodate the masses. Depending on your industry of choice, the dubious ‘off hours’ could be your busiest time. Unfortunately, too many businesses only offer tech support during normal business hours. At best it may be available until eight o’clock pm eastern standard time. Here are some of the reasons why we at ABC Company offer 24/7 tech support in NY.
It Tells Clients They Matter
You can tell customers they are important until you are blue in the face. However, putting actions behind the words really makes the difference. Giving clients the support they need is one thing, but making it available around the clock shows them that your company values their business. It also helps increase your clients’ level of satisfaction which will do wonders for your company’s reviews. People regularly read online reviews before choosing to do business with a company so good reviews go a long way.
No Lingering Issues
Offering 24/7 tech support is the fastest way to resolve customer issues. Customers understand that there will be issues from time to time. Getting those issues resolved quickly can lead to repeat business and a higher customer satisfaction rate. It can also be the one single factor that leads a client to recommend your business to their friends and be loyal to your brand. Additionally, issues that are resolved quickly are typically portrayed in a positive light.
A Wider Profit Margin
24/7 tech support isn’t always about a problem. People keep different schedules and shop for products or services at different times, especially in NY. They may have questions or need help with an order. Offering tech support that never closes gives your company the opportunity to capture quite a bit of additional revenue that would be otherwise missed. This additional revenue substantially widens the profit margin for your company while reinforcing your brand message. If you operate a business in NY, contact Quikteks Tech Support for information regarding 24/7 tech support.
Since 2002, Quikteks has leveraged small and medium-sized businesses in New Jersey and New York by acting as their virtual Chief Information Officer (CIO). It's our goal to provide enterprise-level IT practices and solutions with small business prices. Get started today by scheduling a free network consultation.
24/7 Desktop Support and Network Services
No matter what business-related activity you are undertaking, you are relying on some type of technology to accomplish your task. What would happen if that needed technology suddenly stopped working? If it became infected with a virus or malware, what would you do? Quikteks is here to make sure this type of problem does not affect your ability to work.Our skilled tech consultants have experience working with the tools that you rely on and use everyday. We are aware of the potential problems that can arise and we can fix them remotely or send a tech to your location. Let Quikteks review your current infrastructure and provide you with the solutions you need to continue your vital work. Learn more.
Data Protection and Security
Companies today must meet the security and confidential demands of their clients. If a client's private data is leaked or compromised in any way, the company responsible would potentially face stiff legal penalties and damage it's reputation. Quikteks can help businesses protect their sensitive data. Quikteks Managed Service means that your system is constantly being monitored for potential problems and threats. We have the experience and skills to seamlessly integrate data security and best practices into your organization. Learn more.Why Choose Quikteks Tech Support
- Efficiency - Our skilled techs can monitor and maintain your system, and recommend and install the hardware and software you need as you grow. We can also train your staff on how to utilize their programs efficiently and implement best security practices.
- Stability - The more stable the work environment, the more productive your employees will be. With the right software and hardware, properly maintained, nothing will interrupt the stability and flow of your workplace.
- Support - Quikteks Tech Support provides 24/7 helpdesk support for your IT infrastructure.
Our skilled technicians are here to help you maintain your system and will provide you with any information you need pertaining to improving or expanding your current IT infrastructure. Quikteks will meet all your IT needs!
Services
| • Network Care • Server Care • Desktop & User Care • Backup Monitoring • Disaster Recovery • Content Filtering • Email Continuity & Anti Spam |
• 24x7x365 Support • Mobile Office Integrations • Virtual Environments • Cloud Services • IT Security • VoIP Phones 8x8 • View all services |
Schedule A Free Network Assessments
Most initial assessments last between 30 minutes and 1 hour. Please give us a call at (973) 882-4644 or fill out the form below and we will get back to you shortly. What's included in our free network assessments?
Want more? Check out some of our 
reviews
5 out of 5 stars
Can’t say enough about the competent staff at Quikteks! Responsive and extremely helpful, they take the frustration out of all our computing issues. They have smartly guided our business into the right equipment and computer structuring. What was once a huge headache is no longer, thanks!
5 out of 5 stars
These guys are terrific! They manage all of our IT needs and do it with a smile on their face. We have never had an issue with response time, the managed services they provide or cost/billing.
A real pleasure to work with.
5 out of 5 stars
ALWAYS FAST AND RELIABLE. HELPED ME OUT A FEW TIMES WITH MY BUSINESS.
5 out of 5 stars
Quikteks consistently delivers a high quality service. My company’s technology has never run smoother. I highly recommend using them.
5 out of 5 stars
I have used Quikteks for all of my firm’s IT needs including server, PC, backup and phone system for years. They are terrific! Fast response time when issues arise and always reasonably priced.
5 out of 5 stars
Thank you for your great tech support! Highly recommend.
5 out of 5 stars
We rely upon Quikteks for all of our IT services as well as website development and maintenance. Every member of their team is top notch! Would highly recommend them to any business. And, our website just blew us away!
5 out of 5 stars
Quikteks has always been there to help me with technology issues and questions. They are very responsive and extremely knowledgeable. I would highly recommend them to my clients and friends.
5 out of 5 stars
Thank You Quikteks for being there again. Your support and service is greatly appreciated. All-Ways knows we can count on you whenever we pick up the phone or email the Quikteks team. You always have the answer we need. Thanks Andrew!
5 out of 5 stars
We have had several IT companies before Quikteks so we definitely can give an honest opinion. We have experienced a very high quality of care and expertise as well as a partnership approach. We recently moved to a new location and they were with us every step of the way. The owner, Nick Tammaro, personally came to sit in on meetings with the GC to make sure everything on the IT side was going right. He went out of his way to supply us with data techs to rewire a few temp offices so we had no down time. His staff is always available and work tirelessly to resolve issues as well as being proactive to reduce unforeseen problems. I would highly recommend them.
