What To Do If Your Office 365 Subscription Expires
If your subscription expires, or you decide to cancel it, here’s what will happen. Your access to Microsoft 365 services, applications, and customer data will go through three stages before the subscription is fully turned off.
If you are aware of this, you’ll know to reactivate your subscription to an active state before you lose data. If you’re intentionally leaving Microsoft 365, you can back up your data before it is deleted.
Expired / Disabled / Deprovisioned
If the subscription expires, the expired stage starts immediately at your end date.
If you turn off recurring billing on your annual subscription, the expiration stage starts at the anniversary rather than the date that you switched off billing.
What Happens If I Cancel My Office 365 Subscription?
If you actually cancel your monthly subscription, it is disabled immediately. Your users lose access to the Microsoft 365 assets immediately, but administrators can still access data for 90 days.
It’s best to back up your data before canceling, but as an admin, you can still access and back up data in the disabled stage. Otherwise, your data will be deleted as early as 90 days after cancellation, but no later than 180 days.
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