What To Do if a Computer is Stuck RestartingComputers save us time, money and effort in many areas of life and work, but when things go wrong they can create real problems – as well as causing massive frustration for users. One problem you may have experienced is at startup. You switch on as usual, but then it just gets stuck. For Windows 10 users, here are some ways to resolve this problem if it happens to you.
1. Force-power your system off
There are many reasons that a restart may get stuck or freeze. The good news is that rebooting your Windows 10 computer again will usually automatically fix the problem. First of all, you’ll need to shut the computer down. If you haven’t tried this already, it’s simple to do and you don’t need specialist knowledge. Just press the Power button and keep pressing it for at least 6 seconds, or longer if it doesn’t turn off after that time.
2. Disconnect peripherals and restart
Driver conflict is one cause of reboot problems. That means that the drivers that power your attached hardware interfere with each other, causing the reboot to freeze. First of all, you’ll need to follow step #1 above, and power off your system.
Next you need to unplug any devices attached to your computer, such as USB flash drives, external hard drives, your phone or anything else you may have plugged in. The keyboard and mouse should be the only things that remain attached. When you’ve done this, try restarting again. If it solves the problem then the peripherals can be plugged in again.
Sometimes a driver conflict problem can be resolved by updating all the drivers for the hardware you attach to your computer. Updating or reinstalling these drivers can often fix restart problems. To do this:
- Go to the Windows 10 start menu
- Access the Search function (look for the magnifying glass icon alongside)
- Type in Device Manager. The option at the top of the list is what you’re looking for.
- The Device Manager window will open, showing a list of all the installed drivers.
- Right-click on the entries and select ‘update’ as your first step towards resolution. If you want to reinstall drivers, rather than updating them, then you will also see the ‘uninstall’ option.
- Restart your computer.
Need Help With Your IT?
Want more? Check out some of our reviews
Can’t say enough about the competent staff at Quikteks! Responsive and extremely helpful, they take the frustration out of all our computing issues. They have smartly guided our business into the right equipment and computer structuring. What was once a huge headache is no longer, thanks!
These guys are terrific! They manage all of our IT needs and do it with a smile on their face. We have never had an issue with response time, the managed services they provide or cost/billing.
A real pleasure to work with.
I have used Quikteks for all of my firm’s IT needs including server, PC, backup and phone system for years. They are terrific! Fast response time when issues arise and always reasonably priced.
We rely upon Quikteks for all of our IT services as well as website development and maintenance. Every member of their team is top notch! Would highly recommend them to any business. And, our website just blew us away!
Quikteks has always been there to help me with technology issues and questions. They are very responsive and extremely knowledgeable. I would highly recommend them to my clients and friends.
Thank You Quikteks for being there again. Your support and service is greatly appreciated. All-Ways knows we can count on you whenever we pick up the phone or email the Quikteks team. You always have the answer we need. Thanks Andrew!
We have had several IT companies before Quikteks so we definitely can give an honest opinion. We have experienced a very high quality of care and expertise as well as a partnership approach. We recently moved to a new location and they were with us every step of the way. The owner, Nick Tammaro, personally came to sit in on meetings with the GC to make sure everything on the IT side was going right. He went out of his way to supply us with data techs to rewire a few temp offices so we had no down time. His staff is always available and work tirelessly to resolve issues as well as being proactive to reduce unforeseen problems. I would highly recommend them.