Careers

Careers

Advance Your Career in IT

We’re looking for talented individuals to help us continue to provide industry-leading solutions to our growing clientele. As an IT firm offering a wide range of opportunities in a fast-paced and fun work environment, Quikteks is committed to its employees. Please browse through our open positions. Submit your resume to the positions you’re interested in. We look forward to meeting you!

Open Positions

IT Help Desk Technician
IT Field Technician – Central & South NJ

IT Help Desk Technician

Job Description

**Current covid related protocol will have technicians working from home until further notice**

IT Support Service company in Fairfield, NJ is currently seeking a level 1 technician with the drive and determination to help us support our client base. We are looking for an individual who is a problem-solver and has a desire to work within a team environment to successfully address challenging user and network issues. The ideal candidate will have at least two years of experience in the field.

Our technicians are responsible for maintaining and troubleshooting our clients’ networks as well as supporting end users directly. Candidates must be energetic and focused with a strong motivation to learn new technologies and maintain outstanding client relationships. This position will primarily be a helpdesk position, but may require some onsite appointments as well. Candidates must be organized and able to keep track of work flow, have effective utilization of provided resources and unbeatable customer service.

Minimum Skills Required:

  • • Experience with Microsoft Windows Server 2012, 2016, 2019, Active Directory, Exchange Server 2013,2016, 2019 & 365, Windows 8/10.
  • • Experience with networking infrastructure such as firewalls and switches
  • • Experience with network shares and permissions
  • • Basic understanding of Microsoft Office
  • • Experience with Windows 7, Server 2008, Exchange 2010 and MAC OS’s a plus.
  • • VMWare, ConnectWise, and Labtech experience a plus
  • • Strong interpersonal skills required to effectively communicate with clients
  • • Valid driver’s license and proof of insurance
  • • Reliable transportation (Travel expenses will be reimbursed)

This Position Entails:

  • • Troubleshooting user problems remotely with some travel possible
  • • Accurate trouble ticket documentation
  • • Managing, maintaining, troubleshooting and supporting our users’ networks, equipment, software and services
  • • Learning quickly and adapting to changing requirements

The Successful Candidate must be:

  • • Professional and articulate
  • • Technically proficient
  • • A relationship builder
  • • A problem solver

IT Field Technician – Central & South New Jersey

Job Description

IT Support Service company in Fairfield, NJ is currently seeking level 2 field technician to be dispatched from home in central/south central New Jersey. Will be a primary technician for onsite work for our expanding client base into central and south New Jersey.

Position Overview

  • • Primarily onsite work for hands on repairs and new installs as well as a weekly reoccurring onsite for single environment.
  • • Offices are in Fairfield, but will be dispatched from home to our southern client base.
  • • Must have reliable transportation
  • • Willing to travel across northern New Jersey if needed in emergencies (infrequent).
  • • Must be able to resolve issues in a timely manner to keep to a schedule when needed
  • • Must have exceptional personal skills when dealing with clients
  • • Must have a smart phone with data plan (monthly reimbursement available)
  • • Will have remote support from our help-desk available
  • • Must be able to physically climb a ladder as well as move workstations, servers, printers, battery backups and various equipment (upwards of 50lbs.)
  • • Must have private residence for securely storing equipment that may be shipped for installs.
  • • Willing to travel to Fairfield, NJ for first 2 weeks for hands on training.
  • • Will work from home on help-desk when no onsite appointments for the day.

Preferred Technical Experience

  • • Setting up new pcs/laptops, moving user data and profiles
  • • Setting up network printers
  • • Replacing and setting up firewalls (SonicWALL)
  • • Setting up VoIP phones
  • • Able to troubleshoot network connectivity issues/outages
  • • Experience with server OS (2008-2016), active directory and exchange (2007-2016), Win7 to Windows 10, Mac experience a plus
  • • Experience with networking infrastructure such as firewalls and other routing equipment
  • • Knowledge of Microsoft Office
  • • Experience with removing malware
  • • VMWare experience a plus
  • • Strong interpersonal skills required to effectively communicate with clients
  • • Valid driver’s license and proof of insurance
  • • Reliable transportation (Travel expenses will be reimbursed)


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