Quikteks is an outsourced IT company based in Fairfield, New Jersey. We specialize in resolving IT headaches for small to medium-sized businesses either on-site or remotely.
What sets Quikteks apart? Our people – we are the best at what we do. Our technicians are skilled in the latest technologies. They are certified, full-time employees who live locally, and monitor and maintain our clients’ IT infrastructure 24/7/365. This commitment to cutting-edge expertise and exceptional customer service starts at the top. Meet our Quikteks management team:
In 2002, Andrew Rich launched Quikteks to help NJ and NYC small to medium sized business owners solve IT support issues at reasonable rates. In his early years he worked on Deutsche Bank’s help desk where he learned to solve large company technology problems while supporting individual users worldwide. He later held executive sales positions at both Rivals.com and Advanced Internet where he received awards for both revenue generation and client retention. He continues to stay at the forefront of SMB market trends to ensure area business owners can benefit from homegrown personal attention, quality service and enterprise level knowledge and support. Andrew actively supports the Wounded Warrior Project, the Green Beret Foundation, Cycle for Survival, and The Last Resort Animal Rescue. Quikteks is located in Northern New Jersey, where Andrew grew up and where he now resides with his wife, two children and two rescue dogs.
Nick joined Quikteks during its start-up phase in 2002. He was eager to be a part of a trailblazing IT venture, after previously holding leadership roles in the business technology sector, most notably with Ricoh Business Systems. Plus, Andrew and Nick are longtime friends, and they both knew that no two guys would work harder to make Quikteks a success. Nick’s key responsibilities include new customer acquisition, project management, client services, and customer retention and satisfaction. Today, Quikteks is a trusted IT services partner of hundreds of New Jersey and New York small businesses. Quikteks customer feedback is a testament to Nick’s thorough knowledge of all things IT, and his sincere desire to help others. “What makes Nick stand out from the rest is his ability to understand a client’s needs and come up with solutions which are unique. He is willing to think outside of the box and align himself with strong partners who share the same passion for customer service.” Nick grew up on Long Island, but he has called New Jersey home since 1998. He is married with two children. A self-proclaimed sports fanatic, Nick coaches and participates year-round in football, basketball, and baseball.
Jonathan is our resident problem-solver extraordinaire. If a client needs support, Jon and his team can be reached via phone, email, voice mail, or fax. Jon will ensure that the incident is addressed quickly, along with deploying a technician if necessary. No matter what your IT IQ is, he’s great at taking even the most complex technical information and explaining it in a way that is easy to understand. He strives to resolve all issues promptly, so small business owners can get back to being productive and profitable. He was introduced to computers at a young age and has had an immense interest in IT ever since. He graduated top of his class from Chubb Institute in 2006 and, after 2 years with St. Barnabas, joined Quikteks in early 2008. Jon calls northern New Jersey home and lives here with his wife. When not working, he enjoys spending time socializing with his wife and friends.
Want more? Check out some of our reviews
Can't say enough about the competent staff at Quikteks! Responsive and extremely helpful, they take the frustration out of all our computing issues. They have smartly guided our business into the right equipment and computer structuring. What was once a huge headache is no longer, thanks!
These guys are terrific! They manage all of our IT needs and do it with a smile on their face. We have never had an issue with response time, the managed services they provide or cost/billing.
A real pleasure to work with.
I have used Quikteks for all of my firm's IT needs including server, PC, backup and phone system for years. They are terrific! Fast response time when issues arise and always reasonably priced.
Quikteks has always been there to help me with technology issues and questions. They are very responsive and extremely knowledgeable. I would highly recommend them to my clients and friends.
Thank You Quikteks for being there again. Your support and service is greatly appreciated. All-Ways knows we can count on you whenever we pick up the phone or email the Quikteks team. You always have the answer we need. Thanks Andrew!