IT Vendor Management - Funnel Your IT Support
Stop Dealing with Third-Party Support
If you are like most people, you have simply ignored a computer problem for days at a time because you dreaded the prospect of spending hours on hold with the manufacturer's support line. This story is all too common. Third-party support can waste extended periods of your time without really doing much to you get your office back up and running smoothly.
One Support Number
Quikteks functions as a single point of contact, no matter what problem you might have. Our technicians work with a wide variety of different hardware and software vendors on a daily basis. A large part of our responsibility behind the scenes is building relationships with these vendors. At the same time, we make it a priority to learn the IT infrastructure and needs of our clients. When Quikteks manages your vendor relationships for you, you have one number to call whenever you need troubleshooting or support for any of your equipment or software.
Virtual CIO
Quikteks can offer much more than just enterprise-level IT services. We will provide you with full-fledged consultative operations to assist you with complex IT decisions whether it is time to expand, upgrade, or integrate new technologies into your business. Your virtual CIO, or Chief Information Officer, will be able to pull up configuration details on all of your hardware and software, warranty information, install dates, account credentials and anything else you might need to know during the upgrade process.
The IT management duties your virtual CIO will fulfill for you are varied and extensive, including:
• Dedicated account management
• Monthly and quarterly meetings
• IT alignment with core business objectives
• Budget creation, management and review
• Software and platform recommendations, configuration and support
• Procurement assistance
• Warranty and vendor agreement tracking and management
• Complete lifecycle management
• And much more!
