Quikteks Desktop & User Care | Remote and On-Site IT Support for your Business
All-You-Can-Eat Helpdesk Support (and Service with a Smile)
Because End-Users are Human…
Shouldn’t Their IT Support Be As Well?
Your employees’ time is too valuable to waste on the management of IT issues for which they are not properly trained. We make things simple for you with our fast, reliable 24/7/365 support, as well as Proactive Desktop Remote Management and Maintenance for your workstations. Now you – and your staff – need not worry about wasting time and money whenever you need support.
The Quikteks Desktop Platform
Quikteks's Proactive Managed Desktop Care remotely provides comprehensive preventative maintenance services.
This platform includes a desktop/laptop agent within the Quikteks technology platform that automatically conducts regular preventative maintenance services, a managed antivirus package and remote access. Empower your staff by giving them direct access to Quikteks’ unlimited phone and remote support. Our flat rate resolves the issue of having to wait for approval to increase IT support costs.
We also generate detailed configurations and inventory reports related to all of the preventative maintenance activities conducted through the Quikteks Network Operations Center, or NOC. We track serial numbers, license expirations, warranties, vendor information, detailed service responses and much more. The platform comes with a built-in scripting engine and can also be used to deploy software applications remotely and automatically.
