Social Engineering

A Glossary

Social Engineering


Social engineering is a method of hacking that relies on manipulating human behavior rather than technical weaknesses in computer systems. It involves tricking or deceiving people into revealing sensitive information or performing actions that compromise the security of their systems or networks.

Social engineering attacks can take many forms, such as phishing emails or phone calls, impersonation, baiting, pretexting, and more. Attackers use social engineering techniques to gain access to networks, steal data, spread malware, or launch other attacks.

Social engineering can have a significant impact on managed IT services, as it can bypass technical security measures and exploit vulnerabilities in human behavior. Managed IT services providers must implement security awareness training and education programs to educate their clients on how to identify and prevent social engineering attacks. They may also use security tools such as email filters, web filters, and anti-malware software to detect and prevent social engineering attacks.

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